eck444 Privacy Policy

This Privacy Policy describes how eck444 ("we", "us", "our") collects, processes, stores, and protects personal data provided by users ("you", "Player") when accessing or using the eck444 online gaming platform at https://eck444.net. By registering an account or continuing to use the eck444 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This policy should be read together with our Terms & Conditions.

1. Data We Collect

eck444 collects personal data through several channels: information you provide directly during account registration and verification, data generated automatically as you use the platform, and information received from third-party payment processors when you make deposits or withdrawals.

1.1 Registration & Account Data

When you create an eck444 account, we collect the following information:

• Full legal name (as it appears on your National ID)
• Date of birth (to verify you are 18 years of age or older)
• Mobile phone number registered in Bangladesh
• Username and encrypted password
• Residential address (city and district level)
• Email address (if provided for account notifications)

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and prevent underage gambling and fraud, we may request copies of the following documents before processing your first withdrawal:

• National ID card (NID) — front and back
• Proof of address (utility bill, bank statement) dated within 90 days
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash account showing your registered name)

1.3 Payment & Transaction Data

When you make a deposit or request a withdrawal, we receive transaction reference data from your payment provider (bKash, Nagad, Rocket, Upay, or bank). This includes the transaction ID, amount in BDT, timestamp, and the last four digits or partial mobile number associated with the sending account. We do not store full bKash PINs, bank card CVV numbers, or internet banking passwords. Full payment credentials are processed exclusively by your payment provider on their own secure infrastructure.

1.4 Device & Usage Data

When you access the eck444 platform, our servers automatically record technical information including your IP address, device type, operating system, browser type and version, pages visited, time spent on each page, game sessions started, wager amounts, and error logs. This data is used to maintain platform security , detect fraud, and improve the overall player experience. It is not used to personally identify you beyond your registered account.

2. How We Use Your Data

eck444 uses the personal data we collect exclusively for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The lawful bases for our data processing activities are contract performance, legal obligation, legitimate interests, and — where required — your explicit consent.

Purpose	Data Used	Legal Basis
Account registration and management	Name, mobile number, username, password	Contract performance
Age and identity verification (KYC)	NID, date of birth, proof of address	Legal obligation
Processing deposits and withdrawals	Payment transaction data, account balance	Contract performance
Fraud detection and platform security	IP address, device data, transaction patterns	Legitimate interests
Responsible gaming monitoring	Gaming history, session data, deposit frequency	Legal obligation / legitimate interests
Customer support communications	Account data, chat transcripts, email records	Contract performance
Platform performance and analytics	Usage data, error logs, page visit data	Legitimate interests
Promotional communications (opt-in only)	Mobile number, email address, gaming preferences	Consent

If you have opted in to receive promotional communications from eck444 — such as bonus offers, cricket betting promotions, or seasonal event notifications — you may withdraw that consent at any time by contacting our support team via live chat. Withdrawal of consent for marketing does not affect the lawfulness of any processing carried out before the withdrawal.

3. Data Sharing & Disclosure

eck444 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Processing Partners

To facilitate deposits and withdrawals in Bangladeshi Taka (BDT), eck444 shares the minimum necessary transaction data with our payment processing partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each of these partners operates under its own privacy policy and applicable Bangladeshi financial regulations. Data shared with payment partners is limited to what is required to initiate, confirm, or reverse a transaction.

3.2 Game Technology Providers

eck444 delivers its casino and sports betting content through third-party game studio and data providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To facilitate gameplay, these providers may receive your anonymised session token and wager data. They do not receive your full name, NID details, or payment information. All third-party game providers are contractually required to handle session data securely and to use it only for game delivery and integrity monitoring purposes.

3.3 Legal and Regulatory Disclosure

eck444 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction if we receive a lawful request or are under a legal obligation to do so. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and will, where legally permitted, notify the affected player that such a request has been received.

3.4 Business Transfers

In the event that eck444 undergoes a merger, acquisition, or sale of all or substantially all of its assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a platform notification or email to your registered contact details, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

4. Cookies & Tracking

eck444 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and analyse how players use our services. Cookies are small text files stored on your device by your browser when you visit the eck444 platform.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Store your preferences such as language setting, preferred deposit method, and notification preferences. These improve your experience but are not essential to platform operation.
• Analytics Cookies: Collect anonymised data on how players navigate the platform — which pages are visited most, where players encounter errors, and how long sessions typically last. This data is used internally to improve the platform. We do not share raw analytics data with third parties.
• Security Cookies: Help us detect and prevent fraudulent login attempts, unusual account activity, and automated bot access. These cookies analyse device fingerprint signals to protect your account.

4.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your eck444 account or accessing the platform. Disabling functional cookies will mean the platform cannot remember your preferences between sessions. Analytics and security cookies can be disabled with minimal impact on your core gaming experience, though this may reduce our ability to detect and block fraudulent activity on your account.

5. Data Retention

eck444 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal and contractual obligations. The table below summarises our standard data retention periods:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal obligation, dispute resolution
KYC / identity documents	Duration of account + 5 years after closure	Anti-fraud, legal compliance
Transaction and payment records	7 years from transaction date	Financial record-keeping obligations
Gaming session and wager history	Duration of account + 3 years after closure	Responsible gaming monitoring, disputes
Customer support transcripts	3 years from date of interaction	Quality assurance, dispute resolution
Device and IP logs	12 months from date of log	Security monitoring, fraud detection
Marketing consent records	Until consent is withdrawn + 2 years	Evidence of consent

When data reaches the end of its retention period and there is no ongoing legal requirement to keep it, eck444 will securely delete or anonymise it so that it can no longer be linked to your identity. Anonymised and aggregated data (e.g., platform-wide statistics) may be retained indefinitely as it cannot identify any individual player.

6. Your Privacy Rights

As a registered player on eck444, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat on the platform or email us at [email protected]. We will respond to all valid requests within 5 business days.

• Right of Access: You may request a copy of all personal data we hold about you, including your account information, transaction history, and KYC records.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Name and NID corrections require re-submission of supporting documents.
• Right to Erasure: You may request that we delete your personal data. We will honour this request where we have no overriding legal obligation to retain the data. Note that transaction records and KYC documents are subject to mandatory retention periods and cannot be deleted on request during those periods.
• Right to Restrict Processing: You may ask us to restrict how we use your data while a correction or deletion request is being evaluated. During a restriction, we will not process the relevant data for any purpose other than storage.
• Right to Data Portability: You may request a structured, machine-readable export of your account data and transaction history in CSV format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing carried out on the basis of legitimate interests (e.g., analytics). We will assess your objection and cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

7. Data Security

eck444 takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• TLS 1.3 encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored in our databases, including passwords (stored as salted hashes, never in plain text) and KYC document files
• Multi-factor authentication requirements for all eck444 staff members who have access to player data systems
• Automated intrusion detection and rate-limiting systems that block suspicious login attempts and unusual account activity in real time
• Regular third-party security audits and penetration testing of the eck444 platform infrastructure
• Strict role-based access controls that limit which staff members can view which categories of player data
• Secure data centre hosting with physical access controls, redundant backups, and disaster recovery procedures

Despite these measures, no online platform can guarantee absolute security against all possible threats. If you suspect that your eck444 account has been accessed without your authorisation, change your password immediately and contact our support team via live chat so we can investigate and, if necessary, lock the account pending a security review.

8. Changes to This Policy

eck444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will notify registered players via a platform notification displayed upon next login. The "Last Reviewed" date at the top of this page will always reflect when the most recent changes were made.

We encourage you to review this Privacy Policy periodically so that you remain informed about how eck444 handles your personal data. If you continue to use the platform after a revised policy has been published and notified, you will be deemed to have accepted the changes. If you do not agree with any changes, you have the right to close your account and request deletion of your data as described in Section 6 above.

For any questions, concerns, or requests relating to this Privacy Policy or eck444's data practices, please contact our support team via 24/7 live chat on the platform. You may also write to us at [email protected] — please note this is a plain-text email address and is not a clickable link; copy and paste it into your email client.